Hai Baje Privacy Policy — Your Data is Fully Protected

This Privacy Policy explains what data Hai Baje collects about you, how it is used, and how it is kept secure. We believe privacy is a fundamental right for every user.

This policy applies when you browse the Hai Baje website, download and use the mobile app, create an account, or contact our support team. If you have any questions about your data at any time, feel free to reach out to us directly.

Hai Baje follows international data protection standards. Our privacy policy is reviewed and updated regularly to ensure the highest level of protection.

Hai Baje collects two types of data — directly from you and automatically as you use our services.

Hai Baje uses your data only for specific, legitimate purposes. We never misuse the information entrusted to us.

• Account Management: For registration, login, password recovery, and profile updates.
• Payment Processing: To process deposits and withdrawals securely.
• Service Improvement: To analyse user experience and improve the platform.
• Ensuring Security: For fraud detection and prevention.
• Responsible Gaming: To detect unusual gaming behavior and provide appropriate support.
• Legal Obligations: To meet regulatory requirements.
• Promotional Communications: To send you offers and updates, only with your consent.

Hai Baje will never use your data beyond its original purpose. If your information is needed for a new purpose, your separate consent will be obtained.

Hai Baje never sells your data. However, it may be shared with trusted partners in limited circumstances:

• Payment Providers: Only the information needed to complete a transaction is shared with the payment gateway.
• Identity Verification Services: With licensed verification agencies for KYC purposes.
• Cloud & Hosting Services: With trusted technology partners for secure data storage.
• Law Enforcement: In compliance with valid legal orders or regulatory authority directives.

In all such cases, data sharing is kept to a minimum — only what is strictly necessary is disclosed. All our partners are bound by rigorous confidentiality agreements.

Cookies and similar technologies are used on the Hai Baje website and app. These fall into three categories:

• Essential Cookies: Maintaining login sessions and ensuring security — the site cannot function without these.
• Functional Cookies: To remember your preferred language and settings.
• Analytics Cookies: To understand which pages are used most — fully anonymised.

You can disable cookies at any time through your browser settings. Keep in mind that turning off essential cookies may affect some features of the site.

Hai Baje employs multiple layers of security to protect your data:

• Across all data transmissions 256-bit SSL/TLS Encryption use.
• Sensitive Data Stored on Servers AES Encryption Secured.
• Regular security audits and penetration testing across all systems.
• Strict data access controls for staff — only those who need it can view your information.
• Two-factor authentication (2FA) is supported.
• Suspicious login attempts are automatically detected and blocked.

In the event of a data breach, Hai Baje will notify affected users within the required timeframe and, where necessary, inform the relevant authorities.

As a Hai Baje user, you have the following rights:

To exercise any of these rights, email us at support@haibaje.bet. We will process your request within 30 days.

Hai Baje does not retain your data for longer than necessary. General guidelines:

• Account data: retained for as long as the account is active and, after closure, in accordance with legal obligations.
• Transaction records: typically 5–7 years, as required by law.
• Support history: retained for a maximum of 2 years after the issue is resolved.
• Marketing data: removed as soon as consent is withdrawn.
• Cookie data: 1 day to 1 year, depending on cookie type.

After the retention period, data is securely deleted or anonymised.

Hai Baje's services are intended solely for users aged 18 and above. We do not knowingly collect any information from minors.

If we suspect a minor has created an account, or if a complaint is received from a guardian, that account will be immediately suspended and all associated data will be deleted.

For any privacy-related questions, requests, or complaints, please get in touch with us:

• Email: support@haibaje.bet
• Live Chat: 24 Hours / 7 Days
• Response Time: Up to 30 days for privacy requests

We take every privacy request seriously. If you are not satisfied with our response, you have the right to lodge a complaint with the relevant regulatory authority.

This privacy policy may be updated at any time. Any changes will be posted on this page, and for significant updates, you will be notified by email or SMS. Our Terms & Conditions and Responsible Gaming We also recommend reading this page.